Q: How do I return or exchange an order? A: Please click here for instructions for Returns or Exchanges. Q: How long does it take for my order to ship? A: Our goal is to process and ship your order a
How do I return my boots?
For a return or exchange RA#, please submit an RA Request here : RA Request Form and we
will respond via email 1 business day in most cases with instructions
We will do everything in our power to make sure the boots get to you in a timely manner (most European countries as well as NZ usually receive their package approximately 2 weeks after shipment).
Note: This chart is a guide only. Because of high arches, flat feet, wide, narrow, fit preference, etc... this chart may not be accurate for you. However we do find this to be accurate for most
if I believe my boot has a manufacturer’s defect?
If a boot has a manufacturer's defect AND you purchased it from us, please email Customer Service with as much detail (mode